Frequently Asked Questions
These answers explain how Lee's reviews ride requests, confirms pricing, serves regional airports, and matches vehicles to groups. For any trip-specific question, call 850-532-8305.
What areas do you serve?
We cover the Florida Panhandle & 30A corridor, including WaterSound, Alys Beach, Seaside, WaterColor, Rosemary Beach, Santa Rosa Beach, Destin, Miramar Beach, Fort Walton Beach, and Panama City Beach.
Which airports do you serve?
We provide transportation to and from four regional airports: VPS (Destin-Fort Walton Beach), ECP (Northwest Florida Beaches International), DTS (Destin Executive Airport), and TLH (Tallahassee International).
What flight information should I provide?
Include the airline, flight number, arrival airport, scheduled landing time, and the best mobile number for your group. Lee’s will use those details when reviewing and confirming your airport pickup request.
How do I book a ride?
Use the online request form for trips more than 48 hours out, or call 850-532-8305 directly for travel today or tomorrow — automated online booking isn't used for last-minute trips.
Do you offer group transportation?
Yes — from a full-size SUV for small groups up to a Mercedes Sprinter van or a 15-passenger Transit van for full vacation-rental groups and events. The rate depends on how many are riding — you get one confirmed total for the trip before you book.
What is a real estate tour?
A private buyer experience covering 30A and Panama City Beach. Lee’s provides the transportation, while Venture South Real Estate is the exclusive brokerage and accompanies the tour to explain communities, market and price trends, budget fit, and short-term-rental considerations.
How far in advance should I book?
Online booking is available for trips more than 48 hours out. For anything sooner, please call — we confirm same-day and next-day trips by phone, not through the automated form.
How is pricing determined?
Rates are confirmed before booking based on pickup point, destination, passenger count, luggage, requested stops, and vehicle. Our pricing page includes a 22-mile Alys Beach benchmark set 10% below the supplied comparable 30A Black Car quote.
Is the online form an instant confirmed reservation?
No. The form sends your trip request to Lee’s for review. Your ride is booked only after Lee’s confirms availability, vehicle, route, and price directly with you.
Can I book and pay through an online reservation portal?
Not yet. Use the website request form for travel more than 48 hours away, and Lee’s will confirm the booking and payment process directly. The website does not currently collect payment.
What details help you quote the right vehicle?
Send the exact pickup and destination, trip date and time, passenger count, luggage estimate, requested stops, and any mobility or child-seat considerations. Those details help Lee’s confirm the right vehicle and total price.
Are the published Alys Beach prices valid for every pickup point?
No. The table is a 22-mile comparison benchmark based on the supplied quote. Because that quote did not identify its pickup point, Lee’s confirms the rate for your exact route before booking.
Who provides real estate guidance during property tours?
Venture South Real Estate is the exclusive brokerage for the tour and provides the real estate professional. Lee’s provides the private vehicle, driver, and transportation.
Which vehicle is best for my group?
Lee’s offers full-size SUVs, Mercedes Sprinter vans, and 15-passenger Transit vans. Passenger count, luggage, trip length, and vehicle availability determine the best fit, which is confirmed before booking.
Still deciding? Review our pricing benchmark, service areas, or send your trip details through the booking request form.